Corrections Policy

Corrections Policy

When We Get It Wrong, We Say So

An archive earns trust over decades and loses it in one uncorrected error. This page explains how Cultural Heritage Online handles mistakes.

Our commitment

Cultural Heritage Online corrects errors of fact promptly and visibly. When a published article or place record contains a material error — a wrong date, attribution, name, location or figure — we amend the text and add a correction note at the foot of the page stating what was changed and when. We do not silently rewrite substantive mistakes.

What counts as a correction

  • Corrections — errors of fact: dates, attributions, names, measurements, GPS coordinates, historical claims. Corrected in the text, with a dated note at the foot of the page.
  • Clarifications — passages that were accurate but incomplete or open to misreading. Amended, with a note where the change is substantive.
  • Minor fixes — typography, formatting, broken links, image captions with typos. Fixed without a note.

Place records and GPS data

The catalogue contains thousands of GPS-verified place records. If a coordinate, address, opening status or attribution in a place record is wrong, the same policy applies: we verify against independent sources and amend the record. Reports from venue owners and local readers are particularly valuable and are treated with priority.

Guest and partner content

Guest articles and content connected to commercial partners are held to the same standard. A paid relationship does not exempt a page from correction, and partners cannot veto a correction note.

How to report an error

Write to info@culturalheritageonline.com with the subject line “Correction: [page title]”, including a link to the page and, where possible, a source for the correct information. We aim to review every report within a few working days; corrections of material errors are published as soon as they are verified.

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